New VPN Service and Remote Desktop Changes
New VPN Service
ITS has a new VPN service, FortiClient, available now that has replaced the SonicWALL VPN. We are happy to say there are now both Mac and Windows versions available, as well as mobile clients in both the Android Play Store and the Apple Store. More information can be found here.
If you have any questions, comments or other feedback, feel free to contact the ITS Helpdesk, x2222.
Remote Desktop Changes and Enhanced Information Security
To improve network security, ITS will be implementing some changes to the way that users connect to their workstations over Remote Desktop. Starting August 14th, users will need to first connect to Alfred University's FortiClient VPN service before they will be able to connect to Remote Desktop. Once the VPN is connected, Remote Desktop connections will work exactly as it did prior to the changes. This easy and quick additional step will significantly improve network security from outside threats.
If you have not yet installed the new FortiClient VPN client, both a Windows and a Mac version are available here. More information on Remote Desktop can be found here.
Please contact the ITS Helpdesk, x2222, for any required assistance.
Submitted by: Judy Linza